Shipping policy

Shipping Policy

Shipping Information

We currently ship to Germany and selected countries within the European Union (EU).

Germany

Standard Shipping: Free

Delivery time: 2–4 business days

Carrier: DHL, Hermes, or a comparable local carrier

European Union (EU)

Standard International Shipping: €13.99

Delivery time: 5–10 business days

Carrier: DHL, Hermes, or an international postal service

Processing Time

Orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays are processed on the next business day.

Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a shipping confirmation email.

Tracking information will be provided when available.

Customs, Duties, and Taxes

Orders shipped within the European Union do not incur customs duties.

Prices include applicable taxes unless stated otherwise at checkout.

Delivery Issues

If your order is delayed, damaged, or lost in transit, please contact us at:

avero.watches@gmail.com

We will work with the carrier to resolve the issue as quickly as possible.

Returns and Return Shipping

Returns are accepted in accordance with our Return and Refund Policy.

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Questions

If you have any questions about shipping, please contact us at:

avero.watches@gmail.com